Terms of Service

(prop)aganda, at propaganda.spacenplace.ai, turns one property into social content: a post, a carousel and a short video (the “Service”). It is operated by SPACE AND PLACE - FZCO, a UAE-based company (“we”, “us”).

By signing in or using the Service, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service for a company, you confirm that you can bind it, and “you” means you and that company.

We may update these Terms. We will tell you about material changes by email or on the Service at least 14 days before they apply. Continued use after that means you accept them. The Service is open worldwide, but we may limit access from certain countries or territories at any time.

You must be at least 18 years old, or of legal age in your country if that is higher.

You sign in with Google. The order form needs a signed-in account; there is no guest use. You are responsible for your Google account and for everything done through your account here. If you think someone else has used it, write to [email protected] at once.

We may suspend or close an account that breaks these Terms or abuses the Service.

For each order, you give us a listing link or photos, and a floor plan. The order goes into a queue. Our AI agents, run by our team and contractors with third-party AI model and media-generation providers, read the floor plan, the photos and the listing page, build the scene and produce the images and the video. You download them from the order’s page. The agent’s progress messages are shown there while it works.

A person on our team or a contractor may look at an order’s inputs and results to run or fix the Service. See the Privacy Policy.

The Service is provided “as is” and “as available”. We may change, suspend or stop any part of it. We do not promise how fast an order will finish, or that the Service will always be available.

You keep ownership of what you send us: listing links, photos and floor plans (“Your Inputs”). You confirm that:

• you own Your Inputs or are licensed to use them, and you may let us process them as these Terms describe;
• if you link to a listing page, you are entitled to use its content for this purpose, for example because it is your own listing or you have the permission of its owner;
• Your Inputs do not infringe anyone’s rights and do not break the law, and they do not contain personal data about other people that you have no right to share.

You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process and transform Your Inputs, and to pass them to our service providers, only to provide, secure and support the Service to you. The licence ends when your account and orders are deleted, except for copies we must keep by law or that remain for a limited time in backups and logs.

We may refuse or remove any input that breaks these Terms or may expose us or others to legal risk.

The images and videos we deliver (“Results”) are made by AI. They are illustrative, and they can differ from the real property. A view can change, a doorway can go missing, a sofa can look different. The examples on the site show this. We do not promise that a Result matches the property.

You are responsible for:

• checking every Result before you publish it or send it to anyone;
• following the advertising rules that apply where you advertise, including any rules that require a listing advertisement to be accurate and not misleading;
• not presenting a generated image as a photograph of the actual property where that would mislead anyone.

We are not responsible for how you use a Result, or for any claim, complaint or penalty that comes from publishing one.

We give you a worldwide, non-exclusive, royalty-free right to use the Results delivered to you for your own marketing, including on social media and your own website, subject to these Terms.

We do not promise that a Result is free of third-party rights, or that it will be unique: an AI system can produce similar output for other people.

We will not use Your Inputs or your Results in our own marketing, or show them to others, without your permission. We use them only to provide, secure and support the Service, and as the law requires.

The Service itself, including its software, design, name and brand, belongs to us or our licensors. These Terms give you no right in it other than to use the Service. Do not copy it, reverse-engineer it or try to extract its source code.

An order uses one generation. Each account gets one free generation. You can buy more in bundles, by card, through Stripe. The price is shown before you pay. Stripe processes the payment under its own terms. We never see or store your card number. Generations are added to your account when the payment is confirmed. Unless the price shown at checkout says it includes them, you are responsible for any taxes that apply to your purchase.

Held, then spent. When you start an order, one generation is held. It is spent only when the result is delivered. If the order fails, the generation is released: the failed order costs you nothing, and you can try again.

No refunds on spent generations. A generation that has been spent on a delivered result is not refundable, whether or not you like the result (see Generated content is illustrative), except where the law requires.

Unused generations. A bundle you have bought is final. Unused generations are not refundable, except where the law requires. They do not expire while your account exists. They have no cash value, cannot be transferred to another account and cannot be exchanged for money. If you think you were charged by mistake, write to [email protected] and we will look into it.

Where consumer law gives you a right to cancel or to a refund, nothing in these Terms limits it.

We may change prices. A new price applies to purchases made after the change, not to bundles you have already bought.

You must not:

• send content that is unlawful or that you have no right to use;
• use the Service or its Results to mislead buyers, tenants or regulators about a property;
• get around the free generation, payments, limits or sign-in, including by opening several accounts to collect free generations;
• use scripts, bots or crawlers on the Service;
• probe or test the Service’s security without our written permission, upload malicious code or disrupt the Service;
• reverse-engineer the Service or try to extract its source code.

If you do, we may remove content, refuse orders, and suspend or close your account, with or without notice.

The Service relies on others: Google for sign-in, Stripe for payments, AI model and media-generation providers, and the listing sites you link to. They have their own terms. We read the public listing page you link to, but its content belongs to its owners and we do not check it. We are not responsible for those services, their content or whether they are available.

The Service is a content tool. It is not legal, financial, real estate or advertising-compliance advice.

Nothing in these Terms creates a brokerage, agency or fiduciary relationship between you and us. You alone are responsible for the property details you give us and the advertisements you publish.

We give no warranty, express or implied, about the Service or the Results, including that they are accurate, fit for a particular purpose or free of errors. Keep your own copies of your originals, and download your Results.

Nothing here limits a liability that cannot be limited by law, or a right you have as a consumer that cannot be excluded.

Subject to that, we are not liable for indirect or consequential loss, or for lost profits, lost sales, lost leads, lost data, or penalties from a regulator that follow from content you published. Our total liability to you for any claim is limited to USD 100 or the fees you paid us in the 12 months before the claim, whichever is greater.

These limits apply whatever the basis of the claim: contract, tort (including negligence) or anything else, and even if we were told the loss was possible.

You will defend us, and hold us harmless, against claims, losses and costs (including reasonable legal fees) that arise from Your Inputs, from content you publish using a Result, from your breach of these Terms, or from your breach of the law or someone else’s rights.

You can stop using the Service at any time. To have your account and its orders deleted, write to [email protected]. Download what you need first.

We may suspend or end your access if you break these Terms, if you abuse the Service, or if the law requires. When your account ends, we delete it and its orders as described in the Privacy Policy. Unused generations end with it, without a refund, except where the law requires.

The parts of these Terms that by their nature should continue do so: the licences, our rights in the Service, the disclaimers and limits of liability, your responsibility for claims, governing law and disputes.

We email you when an order is ready or has failed. These emails are part of the Service. We send no marketing email today. If we ever do, we will ask for your consent where the law requires it and include a way to opt out. Opting out will not stop the emails about your orders.

If you send us ideas or feedback, we may use them freely, without payment to you.

These Terms are governed by Abu Dhabi Global Market law, excluding conflicts of laws principles.

Before starting any formal dispute, you agree to contact us at [email protected] and give us 30 days to try to resolve it informally.

Formal disputes are resolved exclusively by binding arbitration. The seat (the legal place) of the arbitration is the Abu Dhabi Global Market, and the Arbitration Regulations of the Abu Dhabi Global Market in force at the date of the reference to arbitration apply. There is one arbitrator, and the language of the proceedings is English.

Nothing in these Terms excludes or limits the mandatory laws of the place where you live or are established, or that otherwise apply between you and us, to the extent they cannot be excluded by contract.

To the extent the law allows, you and SPACE AND PLACE - FZCO agree to resolve disputes individually, and not as part of a class, collective or representative action.

These Terms and the Privacy Policy are the whole agreement between you and us about the Service.

If part of these Terms is held invalid or unenforceable, the rest stays in force. If we do not enforce a right, we have not given it up.

You may not assign or transfer these Terms without our written consent. We may assign them freely. If these Terms are translated, the English version prevails.

SPACE AND PLACE - FZCO

Email: [email protected]